The RusTurn on-line appointment service was created in 2007 and allows to make appointments at Russian consular offices and partner service centers in several countries. It has well proven its efficiency and is highly appreciated by its users.
RusTurn gives its users a possibility to make an appointment by themselves any time. It guarantees their appointment at the Consulate. There is no need to stand in endless queues. It is especially convenient for those who live far from the consular offices.
On the other hand, this system helps the Consulate to maintain a steady and even flow of visitors thusmaking the consular work more organized, really boosts its efficiency and quality of service. RusTurn allows to bring out and concentrate all the potential of the consular offices in order to best serve its clients.
News and opinions about the RusTurn system (only in Russsian).
The call-center does not give information on consular procedures, it only makes appointments.